Two lines, both answered by people who handle sourcing daily rather than a ticket queue.
What we can help with
- Which agent suits a specific order, and why
- Checking a QC photo set before you approve it
- Sizing on a particular model — send your foot measurement in millimetres
- Finding an item that is not in any of the catalogues
- A shipping quote that looks wrong compared with the calculator
- Building your own reseller site — see partnership
Response time
Usually within a few hours during Chinese business hours (UTC+8). Overnight messages from the Americas and Europe are generally answered by the time you wake up.
What we are not
We are not a buying agent, and we do not take commission from any agent listed on this site. If you want an opinion on which one to use, you will get an honest one — we have nothing riding on the answer.